I created this unique proposition after hearing from partners that they struggle to understand why learners are interacting with phishing campaigns. Offering this in-the-moment touch point enables a discussion to happen down the line that centers around the learners moment they will be discussing.
I’m grateful for every product owner, strategist, ux writer, creative, software engineer, CTO, CEO, and founder I’ve teamed with to enable Curricula to more than 10x in ARR so quickly. Together, we’ve turned bold ideas into reality. Success is a team effort, and I celebrate the collective talent behind each project.
Improving the Admin experience by truly understanding their needs and giving them what no one else is.
-Michael Jordan
32 minutes
Managing compromised learners is difficult without context about the learner. Thats why I explored ways to engage the learner to include their voice as part of the UI. This information works towards building a comprehensive profile of learner activity and reasoning.
These alerts call out important, actionable moments that happen during the lifespan of a phishing campaign.
Top-level information that goes into managing a phishing campaign. These answer the question of “Whats going on with my campaign?”
I designed intuitive dashboards, introducing data visualization to our platform. Through iterative design, I ensured the visualizations effectively conveyed insights, enabling Admin users to make informed decisions.
Designed for rapid product growth.
Improving the learner experience through engaging, personalized journeys. The goal driving the redesign is to enable learners. Initially there were issues around discoverability, difficulty with task completion, and a general lack of enablement for learners that made it difficult for them to accomplish what should be a simple task.
A rules engine is a software system designed to automate and streamline the execution of game rules.
Our rules engine involves three core components:
- Actions: The data utilized as input for rule evaluation.
- Goals: A collection of predefined conditions that determine specific actions.
- Rewards: The actions executed when rule conditions are met.
Once I had an initial vision, feedback from dev and business, I began focusing on the types of rewards users could receive. Focusing on a mix of intrinsic and extrinsic motivators.
Even though we ship constantly, and take pride in our culture of releasing MVPs, having a north star prototype helps everyone have something to rally behind. This was especially important at this stage so that the engineering team can design a system that will last beyond the short term.
It was important to design for those who take pride in their accomplishments in an office setting. Not everyone is looking for a digital-only experience.
Certificates are primarily used for compliance, but with 36% of users printing them out to display in-office, we wanted to offer something more professional, and worth holding onto. With this release all users will receive a digital and “classic” version upon completion of certain tasks(such as completing an assignment or episode with a passing score). Both of the newly designed certificates are pictured above.