Launching into a new market
  • ProblemThe current Curricula platform(known as SAT) does not meet several crucial requirements for achieving product-market fit. Addressing these gaps could create upselling opportunities within Huntress’ existing base of over 1 million MSP-managed seats.
  • GoalOur goal is to enable MSPs to use Curricula in ways that surpass their expectations. This involves automating assignments and simulating phishing campaigns, providing advanced permissions and customization options, and offering a SAT program that operates on a ‘set it and forget it’ basis. We aim to implement enhancements that position SAT as a market leader. Throughout this process, we will seek opportunities to surpass the capabilities of existing solutions for each user type. We must remain nimble and ready to pivot at opportunities to improve the user experience.
  • SolutionDuring my first 12 months at Curricula we completed our goals, and delivered the tooling our partners need to enable SAT to disrupt competitors in the market. Below are the solutions I led. In my role, I generate ideas, engage with users, and collaborate with stakeholders to enhance the lifetime value for our users.
Curricula Design System Avatars
Teamwork makes the dream work

I’m grateful for every product owner, strategist, ux writer, creative, software engineer, CTO, CEO, and founder I’ve teamed with to enable Curricula to more than 10x in ARR so quickly. Together, we’ve turned bold ideas into reality. Success is a team effort, and I celebrate the collective talent behind each project.

Admin Redesign

Improving the Admin experience by truly understanding their needs and giving them what no one else is.

Giving admins a complete picture of phishing campaign activity
What Learners SaidOne of the responses to “Something else” when asked what made them click.
I can accept failure, everyone fails at something, but I can’t accept not trying. I gotta be smarter with my decisions out there. Can’t let emotions get the best of me. We need to identify what went wrong and come back stronger next game.

-Michael Jordan

Compromised learnersHere’s why 140 learners were compromised.
There are 8 learners with send errors across 3 accounts.
Review
Your first learner reported a scenario!
Review
Your campaign is complete, download the results.
Download Summary

Accounts3

Learners120

Time to First Report3d 13h

Scenarios3

Reported4 View

Compromised4 View

Time to First Compromise32 minutes


Accounts3

Learners120

Time to First Report3d 13h

Scenarios3

Reported4 View

Compromised4 View

Time to First Compromise
32 minutes

I created this unique proposition after hearing from partners that they struggle to understand why learners are interacting with phishing campaigns. Offering this in-the-moment touch point enables a discussion to happen down the line that centers around the learners moment they will be discussing.

Managing compromised learners is difficult without context about the learner. Thats why I explored ways to engage the learner to include their voice as part of the UI. This information works towards building a comprehensive profile of learner activity and reasoning.

These alerts call out important, actionable moments that happen during the lifespan of a phishing campaign.

Top-level information that goes into managing a phishing campaign. These answer the question of “Whats going on with my campaign?”

Actionable Metrics

I designed intuitive dashboards, introducing data visualization to our platform. Through iterative design, I ensured the visualizations effectively conveyed insights, enabling Admin users to make informed decisions.

A unique way to identify value
A historical look at learner activity
A high-level view
Learner progress
The goal of our data visualizations are to enable users to take action and show value.
Curricula Design System

Designed for rapid product growth.

Curricula DS Mobile Grid
Curricula DS Mobile Grid
Curricula DS Avatars
Curricula DS Avatars
Curricula DS Interactions
Curricula DS Interactions
Curricula DS Icons
Curricula DS Icons
Learner Redesign

Improving the learner experience through engaging, personalized journeys. The goal driving the redesign is to enable learners. Initially there were issues around discoverability, difficulty with task completion, and a general lack of enablement for learners that made it difficult for them to accomplish what should be a simple task.

Rules Engine

A rules engine is a software system designed to automate and streamline the execution of game rules.

Our rules engine involves three core components:

  • Actions: The data utilized as input for rule evaluation.
  • Goals: A collection of predefined conditions that determine specific actions.
  • Rewards: The actions executed when rule conditions are met.

Once I had an initial vision, feedback from dev and business, I began focusing on the types of rewards users could receive. Focusing on a mix of intrinsic and extrinsic motivators.

Even though we ship constantly, and take pride in our culture of releasing MVPs, having a north star prototype helps everyone have something to rally behind. This was especially important at this stage so that the engineering team can design a system that will last beyond the short term.

 

 

Rules Engine
Reward System
Certificates
Certificates
Leaderboard
Leaderboard
Self-Motivated Learners
Self-Motivated Learners
Earn Slack & Teams Emojis
The first mobile experience from Huntress
To print or not to print,
A new certificate for anywhere.

It was important to design for those who take pride in their accomplishments in an office setting. Not everyone is looking for a digital-only experience.

Learner Certificates

Certificates are primarily used for compliance, but with 36% of users printing them out to display in-office, we wanted to offer something more professional, and worth holding onto. With this release all users will receive a digital and “classic” version upon completion of certain tasks(such as completing an assignment or episode with a passing score). Both of the newly designed certificates are pictured above.

Before